A thought-provoking piece from John Kennedy at Silicon Republic on the oft-debated future of work. Emerging from the automation lament, there is an argument for shifting the focus. If we’re looking at responding to changes in the world of work, why don’t we take the opportunity to evaluate our emotional connection? Leaders need to understand the importance of intuition, imagination and vision to ensure people are inspired and fulfilled. If machines can replace us, what does that say about how we’ve come to view jobs and our value at work?

In divining or determining the future of work, much of the emphasis tends to be around things such as artificial intelligence (AI) and robots stealing our jobs. How relevant is your degree or skillset? Is the gig economy the future? How much will we earn?

But has anyone considered a bigger question about the future of work: that it might be more about being happy and healthy through being engaged and fulfilled by what you do?

Emotional Labour

To get away from the noise and to predict how the future of work might look, I decided to pay attention to the kind of thoughts and sentiments evident at digital marketing platform HubSpot’s annual shindig in Boston, Inbound, where the future of business is at the heart of the matter.

With my antenna tuned to the future of work, it was clear to me that the future won’t solely be defined by technology but how people will determine their own self-worth, how they are appreciated and respected, and how much they feel part of a team.

it might be more about being happy and healthy through being engaged and fulfilled by what you do

The upshot is that companies with happy, engaged workers sell more and achieve more.

To get away from the noise and to predict how the future of work might look, I decided to pay attention to the kind of thoughts and sentiments evident at digital marketing platform HubSpot’s annual shindig in Boston, Inbound, where the future of business is at the heart of the matter.

With my antenna tuned to the future of work, it was clear to me that the future won’t solely be defined by technology but how people will determine their own self-worth, how they are appreciated and respected, and how much they feel part of a team.

The upshot is that companies with happy, engaged workers sell more and achieve more.

“We know that successful businesses are those where people are fully engaged and passionate about the business,” Deepak Chopra, the bestselling author and founder of the Chopra Foundation, told Inbound.

Health And Wellbeing

Chopra said there is a clear connection between a person’s health and how they feel at work. “Only 20% of people in American workplace are fully engaged. 80% are actively disengaged; unhappy, but motivated with the purpose of making others unhappy. This costs the American economy $300bn a year in lost revenue.

“More people die on Monday mornings at 9 o’clock of heart attacks because they hate their jobs – an accomplishment that only human beings can take credit for. No other animal on earth knows the difference between Monday and Tuesday.

No other animal on earth knows the difference between Monday and Tuesday

“Career wellbeing is when people are expressing their unique talents as part of a team, where everyone complements strengths and there is a shared vision and shared connection between those engaged in the workforce.

“It is about creating that emotional connection. A good sports team has those elements; good teams in workplace have those elements.”

Chopra said that criticism is healthier than people realise. “If your boss or supervisor criticises, you will get disengaged. But if you are ignored, you will be even further disengaged. If a manager or boss ignores you, disengagement goes up 40%, but if he or she doesn’t ignore but criticises, engagement actually improves.

“When criticised, engagement by comparison falls 20%. So, human beings would rather be criticised than ignored. When criticised, you exist, your presence acknowledged; if a manager notices a single strength you have, disengagement falls 20% and health improves.”

And happy, engaged workers lead to more sales. “When you have happy, content and engaged people working for you, customers are happy; and if customers are happy, investors are happy and if they are happy, the business will be successful,” Chopra said.

Continue reading this article on Silicon Republic.

Posted by:Sophie Sabin

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